Privacy Policy

Travel Passport and Visa LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our passport and visa document preparation services.

1. Information We Collect

We collect information necessary to provide our document preparation services, including:

• Personal Identification Information: Full legal name, date of birth, place of birth, gender, Social Security Number (where required for passport applications)
• Contact Information: Email address, phone number, mailing address
• Travel Document Information: Current passport details (if applicable), travel itinerary, citizenship information
• Payment Information: Credit card or payment details (processed securely through our payment processor)
• Supporting Documentation: Copies of identification documents, photographs, and other materials required for your application

2. How We Use Your Information

We use the information we collect to:

• Prepare and review your passport or visa application documents
• Communicate with you about your application status and requirements
• Process your payments for our services
• Comply with legal obligations and government requirements
• Improve our services and customer experience
• Prevent fraud and ensure the security of our services

Important: Your completed application materials are submitted by you directly to the appropriate government agency. We do not submit applications on your behalf.

3. Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (payment processors, cloud storage providers), subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you
• With Your Consent: When you have given us explicit permission to share your information

4. Data Security

We implement robust security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure, encrypted storage of sensitive documents
• Regular security assessments and updates
• Restricted employee access to personal information on a need-to-know basis
• Secure deletion of data when no longer needed

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods are determined based on:

• The time needed to complete your service request
• Ongoing customer support needs
• Legal and regulatory compliance requirements
• Dispute resolution purposes

After the retention period expires, your information is securely deleted or anonymized.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: